Privacy PolicyHome

Introduction

This privacy policy describes the personal data that Volts & Amps Batteries receives and/or processes (which may include collecting, organizing, structuring, storing, using, or disclosing) when you interact with Volts & Amps Batteries or use Volts & Amps Batteries Services, as defined in the [Terms of Service[/terms]. Additionally, please review our overall privacy policy that applies to everyone whose information we process. If any provisions in this policy conflict with provisions of the overall privacy policy, the provisions in this policy will apply.

Personal Data We Receive

Personal Data is any information from or about an identified or identifiable person, but does not include aggregated or anonymized information. We receive Personal Data when you use or interact with Volts & Amps Batteries or Volts & Amps Batteries services, which may include the following categories:

  1. Profile and Contact Information: We receive contact or other profile information when you sign up for or interact with Volts & Amps Batteries Services, which may include name, shipping address, email address, profile picture, or other information you choose to provide us. We may link this information to the different devices or accounts you use when you interact with Volts & Amps Batteries or use the Volts & Amps Batteries Services.
  2. Device Information:We receive information about the computers, phones, and other devices you use or interact with Volts & Amps Batteries or Volts & Amps Batteries Services, including IP address (which may be used to determine general location), device identifiers, cookie IDs, the browser you use, your network connection, or other unique identifiers or device information.
  3. Payment Information:We receive payment information when you make a purchase through Volts & Amps Batteries services, such as your payment card number and expiration date.
  4. Use of Volts & Amps Batteries Services:We receive information regarding your use of or interactions with Volts & Amps Batteries Services, whether or not you are logged in to Volts & Amps Batteries, the products you view and visit, the product reviews and ratings you post and share, your order history, your interactions with voltsnamps.ca or other marketing activities related to the Volts & Amps Batteries Services.
  5. Settings and Privacy Preferences:We receive information about your settings and preferences on voltsnamps.ca, as well as information about your browser and device privacy settings.
  6. Social Network Accounts:If you choose to link, connect, or login to Volts & Amps Batteries Services through a third party online service, you direct the service to send us certain information about you controlled by that service, such as profile information. This sharing is subject to the applicable privacy notices and your privacy settings of that service.
  7. Email and Service Integrations:We receive information from email messages in the inboxes that you connect to your Volts & Amps Batteries account, and information from email messages you transfer to the app to be included in your order history. We do not use this information for advertising or marketing purposes.

How We Use Your Personal Data

Volts & Amps Batteries uses Personal Data for the following purposes depending on how you interact with us or which services you use and based on your activity across all devices where you log in to, or interact with, our services:

  1. Track and Implement Your Privacy Preferences and Settings: To track and implement your settings and privacy preferences with Volts & Amps Batteries.
  2. Perform Product Research and Development: To develop, test, and improve our services, including troubleshooting our products and services, developing new or improved services, and analyzing your use of and interactions with services.
  3. Advertise And Marketing: To market, advertise, and promote our services on and off Volts & Amps Batteries, including for personalized communications or advertisements relating to the our services on third-party services.
  4. Provide Customized Advertising for our Merchants: To provide advertising services to our Merchants, which may include personalized advertising.
  5. Communicate with You: To communicate with you about our services, including about product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
  6. Authentication, Integrity, Security, and Safety: To authenticate your account, provide a secure payment and shopping experience, and to detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure services for you.
  7. Legal Reasons: To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Volts & Amps Batteries may also aggregate, de-identify, and/or anonymize any information collected through our services in such a way that we cannot reasonably link information to you or your device. We may use such aggregate, de-identified, or anonymous information for any purpose, including, for example, to improve our services.

Third-Parties Who May Receive Personal Data

Depending on which services you use or interact with, we may provide Personal Data to the following categories of third parties:

  1. Vendors: Volts & Amps Batteries works with third-party service providers to provide, support, and improve services and technical infrastructure, for business services such as payment processing, including in relation to purchases made when you use our services, and for marketing and business analytics.
  2. Marketing, Advertising, and Analytics Partners: We may use third-party marketing, advertising, and business analytics partners to deliver personalized advertising and to help us understand how people use or interact with our services. These partners may receive information about your use of, or interactions with services, including through third-party cookies or other technologies. For example, we may make information available to third-party advertising companies to serve you with relevant ads or content and to manage, improve and measure our advertising campaigns. Providing information to third parties for personalized advertising services may be considered “sharing” for cross-context behavioral advertising, or “targeted advertising,” as defined by applicable law. You may opt-out of our sharing of Personal Data for cross-context behavioral advertising or targeted advertising by using the relevant settings available here. Please see Your Privacy Rights and Choices below for additional information.
  3. Change of Control: We may share Personal Data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Volts & Amps Batteries` business or assets, including in connection with bankruptcy or similar proceedings.
  4. Legal Reasons: We may share Personal Data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect users' rights and property; and (6) resolve disputes and enforce agreements.
  5. Sharing at Your Discretion: Where you provide consent, we share your information as described at the time of consent, such as when connecting with a third party application or website.

Third Party Partners & Integrations

Parts of Volts & Amps Batteries services may link to third party services. Volts & Amps Batteries doesn't own or control these third parties. When you interact with these third parties and choose to use their services, your use is subject to the privacy policies of those providers.

Your Privacy Rights and Choices

You may have certain rights to manage your Personal Data depending on where you live. To exercise any privacy rights available to you, please contact our support team support@voltsnamps.ca. Depending on your jurisdiction, the following rights may apply, subject to certain exceptions:

  1. Access and Portability: Right to request access to your Personal Data.
  2. Correction / Rectification: Right to correct inaccurate or incomplete Personal Data in certain circumstances.
  3. Deletion / Erasure: Right to delete Personal Data about you.
  4. Right to opt out of “sharing” for cross-context behavioral advertising or targeted advertising. Right to opt-out of the “sharing” of your Personal Data for cross context behavioral advertising or targeted advertising (as further described in the Third-Parties Who May Receive Personal Data section).

You can also update your account information or request to deactivate or delete your account.

Retention

We retain Personal Data for as long as we have an ongoing business need to do so (e.g., to provide our services, to comply with applicable legal, tax, or accounting requirements, for security and fraud detection or prevention, or in connection with backup or disaster recovery processes), unless a different retention period is permitted or required by applicable law.

The criteria used to determine our retention periods include the following:

The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services); Whether you modify or delete your information through your accounts; Whether Volts & Amps Batteries has a legal obligation to keep the data (for example, certain laws require Volts & Amps Batteries to keep records of your transactions for a certain period of time); or Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, the applicable statutes of limitations, litigation, or regulatory investigation).

How to Contact Us

To Exercise your rights, or if you have questions or concerns related to this policy, you may contact us at support@voltsnamps.ca.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to account for changes in our collection and/or processing of Personal Data, and we will post the updated Privacy Policy on our website, with a “Last Updated” date at the top.

Volts & Amps Batteries Team